Business Voice Options
Finding the right voice services for your business today is essential. From traditional voice to IP voice services we have the experienced professionals here to assist you in choosing the right service for your business whether you have a small office or multi-site business. After all we have been providing telephone service since 1910.
Choice Digital Phone Service
- Includes all the popular calling features such as Caller ID, Call Forwarding, Find me follow me
- Unified Voicemail – send your voice messages to your email.
- Control your phone features with our online communication portal.
- Everyday rates as low as $26
Basic Business Phone Service
- Basic service for fax lines or alarm lines
- Everyday rates as low as $20.00 per month
Sip Trunking
Connect your IP-PBX to our network where your calls are prioritized to ensure call quality and reliability.
Businesses of all sizes get more out of their IP PBX systems with Rainier Connect’s SIP Trunking, the ideal solution for businesses looking to save on telecommunication costs and improve efficiencies.
- E911
- Caller ID Name & Number
- Everyday rates as low as $15.95 per month per concurrent call session
Commercial PRI Circuits
Rainier Connect PRI trunks provide larger businesses an efficient and cost-effective solution for connecting to their telephone systems.
- Assign different phone numbers for each employee with Direct Inward Dialing (DID).
- Includes advanced features like three way calling, call transfer, and call forwarding.
Digital Phone service requires Rainier Connect High-Speed Internet connection. Prices do not include taxes, surcharges and additional fees. Service to be installed to existing wiring only. Additional jack work billed at $85.00 per hour. Digital Phone service may not function after an extended power outage. Published monthly rates include paperless billing. Mailed statements will be charged $2.00 per mailing. Services and pricing subject to change. Services are subject to Rainier Connect terms and conditions. Taxes, surcharges, and regulatory fees not included. All rates subject to change. Additional equipment may be required. Activation and change fees may apply.
Virtual Auto-Attendant
Designed to simulate a live operator, Auto-Attendant directs incoming callers to the appropriate department or employee. Our service offers you powerful capabilities to meet the needs of your customers; improving the productivity of your employees, and controlling costs.
With Auto-Attendant, your calls will be taken care of 24 hours a day, 7 days a week.
Inbound calls are completely under your control with our host of features, and can easily be managed online or through your phone.
Create a professional, customer-friendly image for your business today without the expense of a phone system!
• Hierarchy of Integrated Voice Response (IVR)
Menus Allow callers to select from a list of options that directs their call to the most appropriate person or department.
• Flexible Announcement Presentation
Create different announcements and menus on demand for outside business hours or during holidays.
• Dial-By-Name Capability
Enable callers to identify and dial organizations or individuals directly by simply entering the first few letters of their names.
• Easy Set-Up and Administration
Configure and Monitor your Auto Attendant through the web or telephone.