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FAQ - Cannot Open the internte site...


When you receive this error it means that you are not properly connected to the internet. This problem can be easily resolved by Dialing into the internet again or dialing in for the first time. If you do not know how to dial in continue following the directions supplied.

In order to establish if you have the dialer properly setup you need to double click on the icon on your desktop that refers to your hard drives. It is labeled "MY COMPUTER" by default. Next double click on the icon that says "DIAL UP NETWORKING." If you do not see this folder you will need to install dial up networking from the Windows 95 CD. For directions on this refer to the document labeled "How do I set up dial up networking under Windows 95 in the Frequently Asked Questions web page.

  • Now that you are in the "DIAL UP NETWORKING" folder you should see the icon labeled "MAKE NEW CONNECTION." If you are lucky you will also see the icon labeled "LOCAL ACCESS." If you see the icon labeled "LOCAL ACCESS," move down to step 4. If you do not see the icon labeled "LOCAL ACCESS," you need to double click on the icon labeled "MAKE NEW CONNECTION." After you have double clicked on "make new connection you will be presented with a "make new connection" wizard. This will guide you throught the process of setting up your dialer to dial into Local Access. For directions on how to setup the wizard move to step 5.

    If you see the icon marked "LOCAL ACCESS" you need to RIGHT click on it. After you have RIGHT clicked on it you will see a pull down table that gives you some options. You need to select the option that says "CREATE SHORTCUT." After you select that you will be confronted with a warning screen that states something to the effect of "Dial up networking cannot create a shortcut here, would you like it placed on the desktop instead?" Click YES. Please move down to step 6.

    When you go to set up the dialer to connect to the internet you will need to read the directions that are presented to you. When it asks for you to label the connection for the computer you will be dialing you need to type in "Local Access." You then need to check down towards the bottom of the window and make sure that your modem is selected. The next step is to type in the phone number of the computer you are dialing. That phone number is, area code (360), 3305535. No, you do not have to have a space between the numbers 0 and 5 and you do not need a hyphen either. After you have typed in the phone number go ahead and click "Next" and then "Finish." You have successfully set up your dialer move to step 4.

    After you have created the shortcut you need to close the window "dial up networking" and then close the window "my computer." You should then see your desktop. On your desktop you will see an icon labeled "Shortcut to Local Access" if you did the steps in this outline properly. Now you just need to double click on the icon and it will pop up a screen that says "Connect to Local Access." You then will need to have your information sheet that was given to you by us to refer to your user name and password. Input this information in the space provided makeing sure that all letters in the password are matched carefully. After this has all been inputted you just need to click on the button "connect." This will then dial you in and establish a connection. Now you can successfully double click on "The Internet" and you will not receive that error message.


    "Internet Explorer Dial in" by Jan Michael Pearson



    Send your questions or comments to techsupport@localaccess.com 

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